Nest Aware, so you’ve got your fancy new Nest smart home devices all set up and running smoothly. But did you know that without a Nest Aware subscription, you’re missing out on a ton of useful features? Nest Aware plans unlock 24/7 continuous recording for your Nest Cams, intelligent alerts that separate the motion that matters from the motion that doesn’t, and up to 30 days of video history. Not to mention person detection to capture clips only when people come and go.
With a Nest Aware subscription, your Nest Cams become so much smarter. You’ll get a complete picture of what’s happening at home and be the first to know if anything is amiss. Nest Aware is available for all Nest Cam models, indoor and outdoor, wired and battery-powered. Plans start at just $5 per month, so you really can’t afford not to add a subscription. Read on to learn everything you need to know about Nest Aware insurance plans and how they can take your home security to the next level.
What Is Nest Aware?
What Is Nest Aware?
Nest Aware is the subscription service offered by Nest that provides additional features for your Nest cameras, thermostats, smoke alarms, and security systems. Without a plan, your Nest devices provide basic functionality. Adding a Nest Aware subscription unlocks extra features like continuous video recording, intelligent alerts, and saved video clips.
There are a few different plans to choose from based on your needs. The basic Nest Aware plan provides 24/7 monitoring and intelligent alerts for a single camera. It will alert you to things like people, animals, and vehicles and save clips of the events that trigger alerts. The Nest Aware Plus plan does the same for up to 5 cameras and adds some extra features like familiar face alerts.
For the most comprehensive coverage, the Nest Aware for Business plan provides 24/7 professional monitoring and video storage for up to 50 cameras. This tier is ideal for large homes or business owners who need an enterprise-level solution. No matter which tier you choose, all plans provide 24/7 monitoring, intelligent alerts, and video history access for the length of your subscription.
Nest Aware subscriptions start at just $5 per month and can be purchased monthly or annually. The more cameras you have and the longer video history you need, the higher the cost. But for many homeowners, a basic Nest Aware plan provides plenty of additional security and peace of mind without breaking the bank. Your Nest devices are designed to work even without a subscription, but Nest Aware brings out their full potential.
Overview of Nest Aware Plans and Pricing
Nest Aware plans provide 24/7 professional monitoring for your Nest cameras and security systems. There are a few options to choose from based on your needs and budget.
Nest Aware
The standard Nest Aware plan starts at $6/month and provides 30 days of 24/7 video history so you can go back and see what happened. It also includes intelligent alerts that can detect people, sounds and activity. This is a good option if you have a few Nest Cams and want basic monitoring and video storage.
Nest Aware Plus
For $12/month, Nest Aware Plus provides 60 days of 24/7 video history and includes 10-day video storage in addition to all the features of the standard plan. This is ideal if you have multiple Nest cameras or want longer video storage.
Nest Aware for Business
Business owners and landlords will want Nest Aware for Business which starts at $30/month. This plan provides 30-90 days of video storage, monitoring for multiple locations, and options for professional monitoring services.
No matter which plan you choose, you’ll get intelligent alerts, timelapses, clips and snapshots to help you stay in the know about what’s happening at home – or at your business. Nest Aware plans provide great value and peace of mind. Sign up for a free trial to see which option meets your needs!
Features of the Basic Nest Aware Plan
Features of the Basic Nest Aware Plan
The Nest Aware basic plan gives you 24/7 monitoring for one Nest Cam for $5 per month. For casual home monitoring, this covers the essentials.
- Continuous video recording for up to 5 days. Your Nest Cam will capture footage 24 hours a day, so you have a rolling 5-day archive of video history to look back on. If something happens, you have a few days to review the footage and save important clips.
- Intelligent alerts. Receive notifications on your phone when Nest Cam detects activity. Nest Cam uses algorithms to learn typical activity in the areas it monitors, so it can send alerts for unexpected motion. These smart alerts help reduce false alarms while still keeping you in the know about anything out of the ordinary.
- Easy video sharing. If you capture something interesting or important on your Nest Cam, it’s simple to download video clips and share them with family members, friends, or even the authorities if needed. Just open the Nest app, find the clip you want to share and download it to your phone.
- 24/7 live streaming. At any time, you can open the Nest app and view a live stream from your Nest Cam. Check in on your home, kids, pets or whatever else you have your Nest Cam monitoring. Live streaming gives you peace of mind that all is well, even when you’re away.
For many homeowners, the basic Nest Aware plan offers sufficient smart home monitoring at an affordable price. If you desire more advanced features like longer video history, multiple camera support or 24/7 professional monitoring, Nest Aware also offers more robust plans to suit your needs. But to start, the basic plan is a great way to dip your toes in the water and see how Nest Cam can provide security and insight into your home.
Features of the Nest Aware Plus Plan
The Nest Aware Plus plan gives you access to 30 days of continuous video history and intelligent alerts. For an additional fee, you can opt for 60 or 90 days of video storage. This plan is ideal if you want a good amount of video storage and the most advanced detection features Nest cameras offer.
With the Nest Aware Plus plan, you get all the benefits of the regular Nest Aware plan, plus:
- Familiar Face Alerts: Your Nest Cam can recognize people it sees frequently like friends and family members. It will alert you when an unfamiliar face is spotted. This feature helps give you peace of mind that everything is normal at home.
- Emergency SOS: If your Nest Hello video doorbell spots an emergency like a fire, flood or break-in, it can automatically alert emergency responders on your behalf. Emergency SOS provides 24/7 monitoring even when you’re not home or watching the live feed.
- Enhanced Detection: Nest Aware uses advanced algorithms to detect people, vehicles and animals more accurately. It can tell the difference between a person, vehicle or animal and other moving objects like leaves or shadows. Enhanced detection means fewer false alerts so you get the alerts that really matter.
The Nest Aware Plus plan provides the most advanced detection features and generous video storage for those who want the maximum coverage and monitoring for their home. With options for 60 or 90 days of video history, emergency response monitoring and accurate detection of people, vehicles and animals, Nest Aware Plus gives you peace of mind whether you’re home or away. For comprehensive whole-home coverage, you can add multiple Nest Cams and the plan will cover them all.
nest aware vs nest aware plus
Nest Aware and Nest Aware Plus are subscription plans that provide additional features for your Nest Cam, Nest Hello doorbell, and Nest Thermostat. Choosing between the two main plans can be tricky, so here’s a breakdown of what each offers to help you decide which is right for your needs.
Nest Aware
Nest Aware is the more budget-friendly of the two plans. For $5 or $10 per month, depending on the package, Nest Aware provides:
- 24/7 continuous recording for up to 30 days. This means your camera is always on and recording so you can go back and see what happened at any point in the last month.
- Intelligent alerts. Get notifications when there’s activity at a certain time of day or in a specific area of the camera’s view. These can help reduce false alarms.
- Familiar face alerts. Your camera can recognize people who frequently come around like family members, friends or caretakers. You’ll only get alerts for unfamiliar faces.
- Event-based recording. Your camera will record for a few seconds before and after it detects motion or sound. This helps ensure you capture the full event without having to scrub through hours of footage.
Nest Aware Plus
Nest Aware Plus starts at $10 or $30 per month and provides all the features of Nest Aware, plus:
- 60 days of 24/7 continuous recording. Double the video history so you have two months of footage to review if needed.
- 10 days of 24/7 video with Nest Cam IQ. The higher resolution Nest Cam IQ stores 10 days of continuous footage with a Nest Aware Plus plan.
- Smoke and carbon monoxide alarm detection. Get emergency alerts on your phone if your Nest Protect detects smoke or carbon monoxide.
- Professional monitoring. Optional 24/7 professional monitoring for Nest Secure and Nest Hello. Emergency responders can be dispatched to your home if an alarm is triggered.
For many homeowners, the additional features and extended video history of Nest Aware Plus are well worth the extra cost for the added peace of mind and home security. But if you’re on a budget or just want basic video recording and intelligent alerts, Nest Aware can still provide great value. The choice ultimately comes down to your specific needs and how much you’re willing to invest to keep an eye on your home.
nest aware customer service
Nest Aware offers 24/7 customer support to help you with any questions you may have about your subscription plan or Nest products. They have both phone and email options for contacting their support team.
Phone Support
You can call Nest Aware customer service at 1-855-469-6378. Their phone support hours are:
•Monday to Friday, 6 AM to 6 PM PT
•Saturday and Sunday, 6 AM to 3 PM PT
Their team will work to resolve any issues or questions you have over the phone as quickly as possible. Be prepared to provide information like your Nest account email, camera serial number or payment details to verify your identity.
Email Support
If calling isn’t convenient, you can also email Nest Aware support at support@nest.com. In your email, provide:
•Your full name
•The email associated with your Nest account
•Details about your issue or question
The support team aims to respond to all emails within 24 hours. Emails are monitored 24/7, so you’ll get a quick initial response, even if the full resolution takes a bit longer.
Self-Service Options
Nest also has an extensive self-service help center on their website with resources to help you troubleshoot or learn more about your Nest Aware plan and connected devices. There you’ll find:
- Setup and installation guides for your Nest cameras, thermostats and more.
- Billing and payment FAQs to clarify costs or make changes to your plan.
- Troubleshooting tips for common issues like connectivity problems, software updates or video quality concerns.
Between Nest Aware’s phone support, email help and self-service help center, you have all the resources you need to get the most out of your Nest Aware subscription and connected home. Their team is dedicated to providing the best possible customer experience. Don’t hesitate to contact them with any questions or concerns.
Comparing Nest Aware and Nest Aware Plus
Comparing the two Nest Aware plans can help you determine which level of monitoring and service best fits your needs.
Nest Aware
The standard Nest Aware plan provides 24/7 professional monitoring and video history for up to 30 days. This covers most basic home security needs for a single home or small apartment.
With this plan, you get:
- 24/7 professional monitoring with emergency response
- Video recording for up to 30 days so you can go back and see what happened.
- Motion-detected alerts so you know if there’s activity at home when you’re away.
- The ability to create clips and timelapses of events.
This plan starts at $5 per month. For many homeowners and renters, the standard Nest Aware plan offers solid security and an easy way to keep an eye on things when you’re not home.
Nest Aware Plus
For added coverage and connectivity across multiple properties, Nest Aware Plus provides 60 days of 24/7 video history and monitoring for all your Nest cameras, thermostats, speakers, and displays. This plan is ideal if you have a larger home or multiple properties you want to monitor with Nest equipment.
With Nest Aware Plus, you get:
- Everything included in the standard Nest Aware plan.
- 60 days of 24/7 video recording for all your Nest cameras.
- Professional monitoring and emergency response for all properties where you have Nest products installed.
- The option to add cellular backup for an extra layer of connectivity in case your WiFi goes down.
Nest Aware Plus plans start at $10 per month. For the most comprehensive monitoring of your home, family, and belongings, Nest Aware Plus offers extended coverage, connectivity, and peace of mind.
Comparing these two plans comes down to how much coverage you need and how much you’re willing to pay for added security and monitoring services. Nest Aware and Nest Aware Plus both provide professional support you can count on, with options to suit most needs and budgets.
Nest Aware Pros And Cons
When deciding if Nest Aware is right for you, it’s important to weigh the pros and cons. On the one hand, Nest Aware offers useful features for monitoring your home, but on the other, the subscription plans do come at a cost.
Pros
- 24/7 professional monitoring. Nest Aware connects your Nest cameras and security system to monitoring centers that watch for emergencies 24 hours a day, 7 days a week.
- Intelligent alerts. Nest Aware uses advanced algorithms to detect people, sounds and motion so you get the alerts that really matter. It can tell the difference between a person and a pet, for example.
- Video history. Nest Aware saves your video footage for up to 30 days so you can go back and see what happened at any point. The footage is stored securely in the cloud.
- Discounts. Nest Aware subscribers can save money on other Nest products through special offers and bundles.
Cons
- Monthly fees. Nest Aware plans start at $5 per month, so you do have an ongoing cost to consider in your budget.
- Limited camera options. Nest Aware only works with Nest cameras, so if you have a camera from another brand, you can’t add it to your subscription.
- No physical security. While Nest Aware provides monitoring, it does not include any on-site security guards or patrols. It relies solely on technology and call centers.
- Spotty connectivity. If your internet or Wi-Fi goes down, your Nest Aware features won’t work until the connectivity is restored. So, you could experience gaps in monitoring or lose access to video footage during an outage.
Overall, Nest Aware delivers smart home monitoring with advanced detection and 24/7 professional monitoring. However, the monthly fees and reliance on technology may not suit every need or budget. Evaluating how well it fits your unique situation can help in making the right choice for your home.
Add-Ons: Nest Cam Indoor/Outdoor and Nest Doorbell Battery
Nest Aware plans provide access to additional features for your Nest cameras and doorbells that give you more control and smarter alerts. The Nest Aware add-ons for Nest Cam Indoor, Nest Cam Outdoor, and Nest Hello Doorbell are well worth the monthly subscription fees for many homeowners.
Nest Aware for Nest Cam Indoor and Nest Cam Outdoor
With a Nest Aware subscription for your Nest Cam Indoor or Outdoor, you’ll get 24/7 continuous recording for up to 30 days. This means if there’s ever an incident, you’ll have footage to review and can capture details you might miss with traditional motion-based recording. You’ll also get intelligent alerts that can distinguish between people, animals, and vehicles so you get alerts that really matter.
Nest Aware plans start at $5 per month for 5 days of 24/7 recording. The $10 per month plan provides 10 days of recording, and the $30 per month plan gives you 30 days. Any footage beyond your plan’s recording window is automatically deleted to protect your privacy. All subscriptions include 24/7 professional monitoring in case of an alarm event.
Nest Aware for Nest Hello Doorbell
With a Nest Aware subscription for Nest Hello, you’ll get the same 24/7 continuous recording and intelligent alerts, but focused on your doorstep. Plans start at $5 per month for 5 days of video history, $10 per month for 10 days, and $15 per month for 30 days of recording. Any video beyond your plan’s recording window is automatically deleted.
Nest Aware subscriptions provide an extra layer of security and smarts for your Nest devices. The 24/7 recording and intelligent alerts give you peace of mind that you won’t miss important events. And with different plan options at varying price points, you can choose the features and recording duration that match your needs.
Setting Up and Managing Your Nest Aware Subscription
Setting up your Nest Aware subscription is straightforward. Once you purchase a plan, here’s how to activate and manage it:
To get started, log in to your Nest account and select the Nest Aware tab. Choose which devices you want to include in your subscription – this could be all your Nest Cams, just your outdoor cams, or only certain indoor cameras. Select a plan type: either the standard Nest Aware or Nest Aware Plus. The Plus plan offers additional features like 24/7 emergency call monitoring and 10-day video storage.
After purchasing your plan, it can take up to 24 hours for the new features to activate. You’ll receive an email notification once it’s ready to go. At this point, you’ll have access to video recording history, intelligent alerts, and video clips. You can view your video history and clips at any time by selecting ‘View full video history’ on the Nest Aware tab.
To manage your subscription, log in and go to the Nest Aware tab. Here you can make changes like adding or removing cameras, switching between plan types, canceling or pausing your service, and updating payment info. Be aware that if you cancel, you’ll lose access to any stored video footage and clips.
It’s a good idea to check in on your subscription details every few months to make sure your plan and payment method are still up to date. You’ll also want to periodically review which cameras are included, especially if you’ve added any new Nest devices recently. By actively managing your Nest Aware service, you can ensure you’re getting the most out of this useful add-on and keeping your home as secure as possible.
Tips for Getting the Most Out of Nest Aware
To get the most out of your Nest Aware subscription, here are some helpful tips:
Enable 24/7 Continuous Video Recording
With a Nest Aware plan, your Nest Cam can provide 24 hours of continuous recording, so you’ll always have footage of what’s happening at home. Make sure “Continuous Video Recording” is enabled on your Nest Cam to take advantage of this feature.
Adjust Notification Settings
With Nest Aware, you can fine tune when you receive notifications about events detected by your Nest Cam like motion or sound. You may want notifications for all events during the day but only for unfamiliar events at night. Adjust the notification settings for your needs and schedules.
Create Activity Zones
If there’s an area where there’s frequently motion like a busy street in the camera’s view or a ceiling fan, you can set up an “activity zone” to avoid unnecessary notifications from those spots. Nest Aware allows you to draw zones in the camera’s view and will ignore motion and sound events in those areas.
Review Timeline History
The Nest app’s Timeline feature provides a complete history of your camera’s recordings, alerts and events. Scroll back through days, weeks or even months of footage to review events, see what happened and check on the status of your home. The farther back you go, the more summarized the timeline becomes but you can still tap any day to see key events and recordings from that date.
Share Access
With a Nest Aware plan, you can add family members and friends to your Nest Account so they can also view the live video feed, receive alerts, and review recordings and timelines from your Nest Cams. Share access with anyone who may need to check on your home or property when you’re away.
Save Recordings
If there’s an event you want to save for longer than the timeframe provided by your Nest Aware plan, you can easily download video clips and timelapses to save them. In the Nest app, find the recording you want to save and tap the download icon to save it to your phone. Saved recordings are helpful in case you need footage for an insurance claim or police report.
Nest Aware FAQs: Your Top Questions Answered
Nest Aware plans allow you to access video history and smart alerts for your Nest Cams. With a few options to choose from, you probably have some questions about which plan is right for you. Here are the answers to some of the most frequently asked questions about Nest Aware.
How much does Nest Aware cost?
Nest Aware plans start at just $5 per month. The basic Nest Aware plan provides 5 days of video history and intelligent alerts for one camera. More advanced plans provide 10-30 days of video history and coverage for multiple cameras.
Do I have to pay for Nest Aware to use my Nest Cam?
No, Nest Aware subscriptions are optional. Your Nest Cam will still provide live streaming, snapshots, and basic motion alerts without a Nest Aware plan. However, a subscription unlocks additional features like continuous video recording, longer video history, and smarter alerts.
What are the available Nest Aware plans?
There are three main Nest Aware plans:
- Nest Aware: 5 days of video history, one camera – $5/month
- Nest Aware Plus: 10 days of video history, up to 5 cameras – $10/month
- Nest Aware Plus: 30 days of video history, unlimited cameras – $30/month
Can I get a discount if I pay annually?
Yes, you can save up to $20 per year by paying annually instead of monthly. Annual prepaid plans are a convenient way to lock in the current Nest Aware pricing for the next year.
Do I get a trial to try Nest Aware?
Nest currently offers free Nest Aware trials so you can experience the features firsthand. Trial lengths vary but typically provide 3-5 days of video history for your Nest Cams. At the end of the trial, you can choose to continue service for a low monthly fee or cancel with no obligation.
Can I cancel or change my plan at any time?
Yes, Nest Aware plans are flexible and you can cancel or switch plans at any time. If you cancel, you will continue to have access to your Nest Cams but lose access to video history and smart alerts. If you switch plans, your new plan and pricing will take effect at the start of your next billing cycle.
Conclusion
So now you know the ins and outs of Nest Aware insurance plans. Whether you need 24/7 professional monitoring, intelligent alerts, and cloud storage for your Nest cameras or you just want an easy way to keep an eye on your home, there’s a Nest Aware plan for you. At the end of the day, choosing the right plan comes down to how much coverage you need and how much you’re willing to pay for peace of mind. The good news is Nest makes it easy to switch between plans or cancel anytime if your needs change. Now get out there, pick a plan, and breathe a little easier knowing your Nest cams have got you covered.